Posts Tagged "purpose"

Business outcomes are smarter goals

Jan 22 2016

Setting a goal provides a focal point and helps with prioritisation and deflecting¬†distractions. Have you set any new year resolutions? They’re goals.¬†Promising…

Emotion creates the common language

Feb 01 2012

The challenge when dealing with people from different backgrounds, with different experiences, qualifications, roles and domain knowledge is speaking the same language.…

Lost without a goal

Feb 01 2012

I can’t operate effectively without some kind of goal. Let me clarify that. Without some kind of goal I am directionless. I’m…

Stop pushing features and start delighting users

Feb 01 2012

Focus on outcomes not output. Stop pushing features and start delighting users. User stories aren’t features. A user story is not the…

Measuring purpose. Measuring customer delight.

Feb 01 2012

Power is shifting in the marketplace from the seller to the buyer. The rules of business are changing. Increasingly, customers know everything…

Positive emotions and purpose

Jan 01 2012

This post is really a sidebar to my musings about purpose and vision. It’s reference information rather than any real thoughts of…

(I can’t get no) satisfaction, let alone customer delight

Jan 01 2012

(While the person buying a product or service might be different to the people using it, for this article I’m grouping them…

People don’t buy what you do, they buy why you do it

Dec 01 2011

Simon Sinek says, “people don’t buy what you do, they buy [because of] why you do it.” He argues that our brain…

Systems are seductive

Nov 01 2011

We leap into solving problems with a system of our own design because we convince ourselves they do the job faster, better,…

Create positive pressure around releases

Jul 01 2011

If you’re working towards a key release, the pressure mounts for everyone involved as it approaches. For the technical team responsible for…