Tag: problem-solving
Wednesday, 23 November 2011
Systems are seductive
Posted by Simon Baker
We leap into solving problems with a system of our own design because we convince ourselves they do the job faster, better, and more easily than we can do it.
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Monday, 21 November 2011
Crack cocaine problem-solving and complexity
Posted by Simon Baker
Once something is large enough and puzzling enough to be designated a problem, we have a tendency to rush in, exaggerate its complexity and solve it with an overcomplicated system. The trouble is, complicated systems produce complicated responses to problems. They don't produce solutions. When the system doesn't do what we designed it to do, which it will, we push on it to make it work. But that doesn't work so we push it harder and harder and grow more anxious. Then we come crashing down. Not to worry. It's really not long before we're back with the urge to do it all over again. And again. And again.
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