AGILE IN ACTION

Sunday, February 19, 2012

Lost without a goal

Posted by Simon Baker

I can’t operate effectively without some kind of goal. Let me clarify that. Without some kind of goal I am directionless. I’m easily distracted from any focus I might have started with by other things that crop up. I end up flitting from one thing to another, multitasking. I become anxious and frustrated. I lose my sense of priority. I end up working on things that don’t add value and I create lots of work-in-progress. It only gets worse the longer I go without being able to check in against some goal. I suspect most people are like this.

Goals encourage people to aspire

A goal gives me a heading, a direction to move in. It is a statement of intent that guides my efforts. It is an aspirational force that gets me to question my assumptions, challenge the status quo, and think differently about what’s possible. Just because something is actually impossible doesn’t mean it can’t be a goal. Mastery and perfection can never be achieved. But in pursuit of these goals it’s possible to move closer to excellence, to improve on the now, to improve one’s technique, to make something simpler and more elegant.

Targets make people cheat

In organizations, management by objectives set targets to drive operations. A target is understood to be a level to beat. Falling short of the target is bad. Hitting the target is good. Exceeding the target is great. The more the better basically. Let the gaming begin! Targets drive the wrong behaviours.

What’s the difference?

Targets are about achievement. Goals are about growth. The difference is mindset.