When we created our training materials we included a time line stretching back to the 1700s, which identified significant events, revolutionary breakthroughs and key people that have influenced how we work today. This required quite a lot of research, which proved to be both interesting and enlightening. One of the small gems we got from this effort was a lovely set of norms from Training Within Industry, which was created by the United States Department of War during the World War II to provide consulting services to war-related industries.
The norms, with a couple of additions are as follows:
- Speak your mind freely
- Listen thoughtfully to others
- Don’t monopolize the discussion
- Don’t let the discussion get away from you
- Indulge in friendly disagreement
- Honor time limits
- Don’t play with your phone
The image below shows the original document about The Responsibilities of the Modern Supervisor, which is part of the Management Training Program.
