Wednesday, 28 April 2010
Driving continuous improvement with PDCA and measurements
Posted by Simon Baker
Continuous improvement has always been an implicit part of being agile and with the growing awareness of work by Deming, amongst others, plus the increasing popularity of Lean thinking, it is rightly becoming the center of attention. And yet, I suspect much of the continuous improvement that happens may or may not be actual improvement. I wonder if most of it proves to be negligible in the grand scheme of things.
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Saturday, 24 April 2010
You should probably watch this, if you haven't already
Posted by Simon Baker
Watch live video from Startup Lessons Learned on Justin.tv
Comments: 1
Tuesday, 20 April 2010
HTTP Caching in Grails at GGUG
Posted by Simon Baker
At GGUG on Monday 19th April, Gus talked about how to effectively use HTTP caching in Grails applications. See the video and slides.
Thursday, 1 April 2010
Dealing with organizational complexity goes in the 'too hard' box
Posted by Simon Baker
Our purpose is to improve the quality of service for customers. Quite simply, our goal is to delight customers. But Goldratt said: The goal of every company is to make money. Making money is mandatory but fixation on profit and obsession with costs is a sure way to become detached from customers. Our goal is not do delight shareholders. Delighted customers become loyal customers and loyal customers provide repeat business. They even do marketing for us. They tell their friends and family who then give us their business and they’re delighted so they tell their friends and family.
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