Via
Diana Larsen .
I really like the idea of having a
team norm in place to help deal
with interpersonal conflict.
The norm would require the people involved in the conflict, as
part of their membership of the team, to work together (with the
help of a facilitator; aka Scrum Master) to find the root cause of
their conflict. Basically get in a room and work it out before the
conflict gets bigger and pulls the whole team down. The people
involved are required to bring their analysis and agreement to the
next retrospective and report it to the team so that everyone
learns from the experience.
Wednesday, 13 August 2008
A 'Nut it out' Norm
Posted by Simon Baker - Permalink
1 Comment
Did you happen to hear about Michael Spayd's session on Systemic Coaching Techniques for Agile Coaches? http://submissions.agile2008.org/node/4080
I can't be bothered to go look at the Wiki to see if there's anything there yet.