Via
InfoQ .
Mary Poppendieck talks about
the role of leadership in software
development at
Agile2007 . Here's the
handout to accompany the video.
What I found particularly interesting was the history lesson:
- 1900s: Frederick Winslow Taylor and his Scientific Management and his contemporary Charles R Allen with his on-the-job training.
- 1940s: Training Within Industry .
- 1980s: W Edwards Deming and his System of Profound Knowledge .
- 1980s - Present day: Toyota Production System .
We get brilliant results from average people managing brilliant processes. Our competitors get average results from brilliant people working around broken processes.
- Fujio Cho , Chairman of Toyota Motor Corporation
1 Comment
Hi Agile,
In fact, Charles Allen was a huge inspiration for the Training Within Industry program, Job Instruction, which incidentally is the very same OJT program used to instruct people in Standarized Work routines at Toyota today! The manual they use is practically unchanged 65 years later, and Allen's 4 step methods are clearly influencial in Toyota's approach to standarization 110 years after he perfected these techniques. TWI is the precursor to Kaizen. For more info, see my TWI content site at www.trainingwithinindustry.net where you can view some of Allen's works and a ton of TWI archived manuals all for free.