Being an effective Product Owner
is a full-time job and managing the Product Backlog is a constant
activity. It's not as trivial as it might sound.
The Product Owner is responsible for the features that are
delivered. The team is responsible for the quality delivered. It's
the Product Owner's responsibility to maximise the return on
investment in every release and every iteration. The Product Owner
needs to
look after the Product Backlog
because their decisions and actions govern the flow of value to the
customers by effectively steering the efforts of the team. And to
compete on the basis of speed a
continuous flow of valuable features to the customers must be
sustained.
Managing the Product Backlog, which is a dynamic list of evolving
user stories , is often dismissed
as simply routine with insufficient time and attention dedicated to
the activity. Consequently focus is lost resulting in a divergence
from the project vision, the coherence of the backlog dissipates,
prioritisation becomes based on fancy rather than on feedback,
return on investment diminishes, the team stalls and is unable to
sustain creation of value at a steady velocity, and ultimately the
customers become dissatisfied because they're not receiving the
features they deem to be valuable.
Managing the Product Backlog requires constant care and attention.
It requires diligence, discipline, awareness and
business acumen , and
decisiveness. It takes
business marksmanship to realise the vision for the
product by hitting each goal in turn and generating the biggest
bang for the buck.
Before shooting, a sniper will first assess a number of criteria -
distance and elevation, weather conditions, etc - while constantly
surveying his surroundings. In a similar fashion, the Product Owner
has to be aware of a number of factors making up the goal - value,
cost, risk, priority, etc - while keeping an eye on the big
picture. The difference is the Product Owner has many opportunities
to assess and re-aim en route. It's fire and aim, aim again, and
keep re-aiming until you hit the target. First fire in the general
direction of the vision. Then repeatedly re-aim at goals that move
you towards that vision, iteration by iteration, all the while
keeping an eye on the big picture just in case the vision changes
in response to the market, competitors, or modified business
objectives.
The Product Owner must be continuously engaged with the team,
collaborating and providing feedback as user stories are being
developed, and he must be prepared to accept or reject the features
delivered at the iteration review. The Product Owner must always be
looking ahead to coming iterations and beyond, and
planning adaptively to evolve
goals and
evolve the user stories that
satisfy them. To be able to look ahead with sufficient clarity, the
Product Owner needs to engage, on a regular basis, with the
sponsor, key stakeholders, and other executives to preserve
strategic direction and maintain visibility. This involves a
demonstration of the goals achieved together with an appraisal of
the quantified value delivered per investment period (iteration or
release), and discussing coming goals, while obtaining feedback, to
ensure alignment with the vision and business objectives. In
effect, the Product Owner is empowered to pursue the strategic
vision by defining and then steering by tactical iteration goals.
Thursday, 31 May 2007
Product Owner and business marksmanship
Posted by Simon Baker - Permalink