It was good to finally meet Diana Larsen at her Retrospectives for Change workshop. Retrospectives help to build trust and morale in the team while improving productivity and capability and increasing quality.
Diana’s session reminded me to do the following:
- Post an archive of the last few retrospective outcomes on a publicly visible wall.
- Take shared responsibility for the outcome.
- Reinforce change by reminding people of the noted action/s from the retrospective (we try to capture these as user stories).
