I believe a lasting change has to come from within. For change to happen, you’ve got to want it and you’ve got to take action to bring it about. If you don’t want to change, it probably isn’t going to happen.
An organization needs to be in a state that is conducive to change before it can undergo change. That state is founded on trust and respect. It engages all people and refocuses their introspection and discussion on relationships and principles rather than on process.
